Welcome to Optimise Club, a platform operated by COGNIFIN LABS PRIVATE LIMITED ("Company", "we", "us", or "our"). These Terms and Conditions govern your use of our website, mobile applications, and services. By accessing or using Optimise Club, you agree to be bound by these terms.
1. Definitions
- Platform refers to the Optimise Club website, mobile applications, and related services.
- User refers to any individual who accesses or uses the Platform.
- Opti Points refers to our loyalty currency earned through various activities on the Platform.
- Vendors refers to third-party providers of products or services available through the Platform.
- Gift Cards refers to digital gift cards available for purchase on the Platform.
- Products refers to physical or digital items available for purchase on the Platform.
- Platform Subscription refers to the premium membership offering additional benefits.
- Affiliate Merchants refers to third-party retailers or service providers partnered with Optimise Club.
2. Eligibility and Account
2.1 Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our Platform.
2.2 Account Creation
To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during the registration process.
2.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2.4 Prohibited Activities
You agree not to use the Platform for any illegal purpose, impersonate any person or entity, interfere with the Platform, or attempt to gain unauthorized access to any portion of the Platform.
3. Platform Offerings
Optimise Club provides access to multiple offerings, including but not limited to:
- Reselling of Gift Cards
- Sale of products (electronics, merchandise, etc.)
- Access to affiliate merchants
- Earning and redeeming Opti Points (our loyalty currency)
- Platform Subscription for premium features
We act solely as an aggregator and facilitator. All products and services are provided by third-party vendors or merchants.
4. Gift Cards
4.1 Delivery
Gift Cards are delivered digitally via email and are also accessible on the Platform. Delivery is typically instant, but may take up to 7 working days in case of vendor delays.
4.2 Support
If you do not receive your Gift Card within 7 working days, contact support at contact@optimise.club for a refund or alternative solution.
4.3 Cancellation
Once an order is placed, it is non-cancellable and non-refundable if fulfilled.
4.4 Validity
Gift Cards depend from brand to brand, we would suggest contacting the brand for the same.
4.5 Usage
Gift Cards are subject to their own terms, including validity, usage, and may not be combined with other offers. You can find terms on every giftcard page.
5. Products
5.1 Delivery
Products (such as electronics and merchandise) may take up to 30 days for delivery.
5.2 Defects
In case of defects, you may raise a support query. Defective items may be eligible for replacement or repair at our discretion.
5.3 Returns
Products are otherwise non-returnable and non-refundable.
6. Platform Subscription
6.1 Benefits
Subscription unlocks additional benefits and premium features, subject to change at our discretion.
6.2 Cancellation
Subscription purchases are final and non-refundable once charged. You may cancel auto-renewal to avoid charges for subsequent periods.
7. Opti Points and Rewards
7.1 Earning
Opti Points are earned through eligible activities and transactions on the Platform.
7.2 Redemption
Points can be redeemed for various rewards, including Amazon Pay balance, premium rewards, partner airline/hotel points, travel bookings, gift cards, and carbon offsets.
7.3 Validity
The availability and value of rewards are subject to change without notice.
8. Affiliate Merchants
8.1 Tracking
Points for transactions with affiliate merchants are tracked based on merchant confirmation and may be impacted by your browser settings (e.g., cookie restrictions).
8.2 Limitations
We do not guarantee tracking or points for every transaction. If the merchant does not confirm your order, or if cookies are blocked, points may not be credited.
8.3 Liability
We are not liable for tracking failures or merchant decisions regarding order confirmation or points issuance.
9. Payment and Pricing
9.1 Payment Methods
We accept various payment methods as indicated on the Platform. You agree to provide accurate and complete payment information.
9.2 Pricing
All prices listed on the Platform are in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without notice.
9.3 Taxes
Prices may not include applicable taxes. You are responsible for paying all taxes associated with your purchases.
9.4 Refunds
Refunds, where applicable, will be processed to the original payment method within a reasonable timeframe, subject to verification and vendor approval.
10. Third-Party Vendors and Liability
10.1 Vendor Services
All services and products are rendered by third-party vendors. We do not own, control, or guarantee their offerings.
10.2 Dispute Resolution
Any disputes or issues with vendors should be addressed directly with them. We will assist in facilitating communication but are not liable for vendor actions or omissions.
11. Limitation of Liability
11.1 Platform Role
Optimise Club operates solely as a platform that aggregates multiple vendors and services. The actual services are rendered by the respective vendors directly.
11.2 Disclaimers
We do not guarantee that the Platform will be uninterrupted, timely, secure, or error-free. We are not liable for any losses resulting from service interruptions.
11.3 Damages
In no event shall Optimise Club be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform.
12. Intellectual Property
12.1 Ownership
All content, trademarks, logos, and intellectual property displayed on the Platform are the property of Optimise Club or its licensors.
12.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for your personal, non-commercial use.
12.3 Restrictions
You may not modify, reproduce, distribute, or create derivative works based on any content from the Platform without our prior written consent.
13. Privacy and Communication
13.1 Privacy Policy
Your use of the Platform is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
13.2 Communications
By providing your contact information, you consent to receive communications from us, including emails, SMS, and push notifications related to your use of the Platform.
13.3 Opt-Out
You may opt-out of receiving promotional communications by following the unsubscribe instructions in the communication or by contacting us directly.
14. Termination
14.1 Termination by User
You may terminate your account at any time by contacting us at contact@optimise.club.
14.2 Termination by Optimise Club
We reserve the right to suspend or terminate your access to the Platform at any time for any reason, including if we determine you have violated these Terms.
14.3 Effect of Termination
Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.
15. Changes to Terms
15.1 Modifications
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Platform.
15.2 Notice
We will make reasonable efforts to notify you of material changes to these Terms, but you are responsible for regularly reviewing these Terms.
16. Governing Law and Dispute Resolution
16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
16.2 Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India.
17. Miscellaneous
17.1 Entire Agreement
These Terms constitute the entire agreement between you and Optimise Club concerning your use of the Platform.
17.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17.3 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
17.4 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent.
18. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@optimise.club
Company Name: COGNIFIN LABS PRIVATE LIMITED
Office Addresses:
- A-104, Aadeshwar Krupa, Shanti Park, Opp. Bank Of India, Mira Road (E), Mumbai - 401107
- HD-322, WeWork Spectrum, Tower, 4th Floor, Mindspace, Malad West, Mumbai - 400064
By using Optimise Club, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.