Privacy Policy
Last updated: [Date]
This Privacy Policy governs your use of the platform Optimise Club ("Platform") operated by Cognifin Labs Private Limited ("we," "us," or "our"). By accessing or using our Platform, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
1.1 User Provided Information
When you register with us and use the Platform, you may provide us with:
- Your name, email address, phone number, and other registration information.
- Transaction-related information, such as when you make purchases or respond to offers.
- Information you provide when you contact us for support.
- Payment information for subscription services.
- Profile information, including preferences and interests.
1.2 Automatically Collected Information
We may collect certain information automatically, including:
- Your device's IP address.
- Device type and unique device identifiers.
- Browser type and version.
- Time zone settings.
- Operating system and platform.
- Information about your usage of the Platform.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and store certain information. Technologies we use include:
- Cookies: Small data files stored on your device.
- Web Beacons: Electronic images used to count users who have visited certain pages.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our Platform.
- To process your transactions and subscriptions.
- To manage your account.
- To personalize your experience.
- To communicate with you, including sending promotional materials.
- To provide customer support.
- To monitor usage of the Platform.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
3. Analytics and Advertising
We use third-party Service Providers to monitor and analyze the use of our Platform, including:
- Google Analytics: Tracks and reports website traffic.
- Facebook Analytics: Provides insights on user interactions.
- Mixpanel: Analyzes user engagement and retention.
These Service Providers may collect information sent by your browser or mobile device, such as cookies or your IP address.
4. How We Share Your Information
We may share your information with:
- Service Providers: To facilitate our services, perform Platform-related services, or assist us in analyzing how our Platform is used.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.
6. Your Rights and Choices
You have certain rights regarding your personal information, subject to local law. These may include the right to:
- Access, correct, update, or request deletion of your personal information.
- Object to processing of your personal information.
- Request portability of your personal information.
- Withdraw consent at any time where we are relying on consent to process your personal information.
To exercise these rights, please contact us at [email protected].
7. Security
We value your trust in providing us your personal information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure.
8. Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting our website: https://optimise.club
- By mail: Cognifin Labs Private Limited, 307, Chincholi Bunder Rd, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064
11. Consent
By using our Platform, you consent to the collection and use of your information as outlined in this Privacy Policy.