Back to Home

Terms and Conditions

Last updated: 23/12/2024 16:05:26

1. Introduction

Welcome to Optimise Club ("Platform"), operated by Cognifin Labs Private Limited ("we", "us", or "our"). These Terms and Conditions ("Terms") constitute a binding agreement between us and you ("you" or "your") and govern your use of our Platform, website, services, and products, including travel and e-commerce offerings (collectively, "Services"). By accessing or using the Platform or Services, you agree to these Terms. If you do not agree with any part of these Terms, you must refrain from using the Platform or Services.

2. Eligibility

By using the Platform or Services, you confirm that you are at least 18 years old or have the legal capacity to enter into these Terms under the laws of India. If you are under 18, you may use the Platform or Services only with the involvement of a parent or guardian.

3. Use of the Platform and Services

You agree to use the Platform and Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Engage in fraudulent, deceptive, or harmful activities.
  • Infringe upon the intellectual property or other rights of third parties.
  • Use the Platform or Services to distribute viruses or malicious code.
  • Attempt to gain unauthorised access to any part of the Platform or Services.

4. Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate and complete information during registration and keep it updated. You are responsible for maintaining the confidentiality of your credentials and all activities under your account.

5. Products and Services

5.1 Travel and E-Commerce Products

We offer travel bookings, gift cards, and other e-commerce products. By purchasing these products, you agree to the following:

  • All sales are final and non-refundable unless explicitly mentioned in these Terms or required by applicable laws.
  • Returns, exchanges, or cancellations are not permitted for travel and e-commerce products unless stated otherwise for specific offerings.
  • For travel services, you must review and comply with the terms and conditions of the third-party service providers (e.g., airlines, hotels) offering the services.

5.2 No Returns and No Exchanges

Due to the nature of digital goods, travel bookings, and e-commerce products, we do not accept returns, exchanges, or cancellations once the purchase or booking is confirmed. You agree to review all details carefully before completing your transaction.

6. Opti Points and Rewards

Users can earn Opti Points by spending at partnered affiliate merchants, purchasing gift cards, or availing travel services. Opti Points have no monetary value, cannot be transferred to cash, and are governed by the specific terms of the loyalty programme. We reserve the right to modify or discontinue the Opti Points programme without prior notice.

7. Payments and Subscriptions

All payments for subscriptions, travel services, and e-commerce products are processed through secure payment gateways such as Razorpay. You agree to pay all applicable charges, including any taxes. Failure to complete payments may result in cancellation of the order or service.

8. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is the property of Cognifin Labs Private Limited. You may not reproduce, distribute, or use the content without prior written consent.

9. Third-Party Links and Services

The Platform may include links to third-party websites or services. We are not responsible for the accuracy, practices, or content of these third-party platforms. Use them at your own discretion.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Platform or Services, including travel and e-commerce products.

11. Refunds and Cancellations

Refunds are only issued under exceptional circumstances, such as failure to provide the service due to technical errors. Refund requests must be submitted within the stipulated time period as specified in our policies. Refunds for travel and e-commerce products will be governed by the policies of the respective third-party providers, where applicable.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India. Any disputes will be resolved exclusively in the courts of Mumbai, Maharashtra.

13. Contact Information

For concerns or questions about these Terms, please contact us: