COGNIFIN LABS PRIVATE LIMITED ("Optimise Club," "we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services. By accessing or using the Optimise Club platform, you agree to this Privacy Policy and our Terms and Conditions.
1. Definitions
- Platform refers to the Optimise Club website, mobile applications, and related services.
- User refers to any individual who accesses or uses the Platform.
- Opti Points refers to our loyalty currency earned through various activities on the Platform.
- Vendors refers to third-party providers of products or services available through the Platform.
- Gift Cards refers to digital gift cards available for purchase on the Platform.
- Products refers to physical or digital items available for purchase on the Platform.
- Platform Subscription refers to the premium membership offering additional benefits.
- Affiliate Merchants refers to third-party retailers or service providers partnered with Optimise Club.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you register or use our services:
- Identity Data: Name, gender, date of birth, and similar identifiers
- Contact Data: Email address, phone number
- Financial Data: Payment card details, bank account information, and transaction history
- Profile Data: Username, password, purchases, interests, preferences, and feedback
2.2 Technical Data
- Usage Data: Information about how you use our website, products, and services
- Device Data: IP address, browser type, operating system, and other technical information
2.3 Tracking Data
- Cookies: We use cookies to track your interactions with our website and to store certain information
- Web Beacons: Small graphic images used to monitor user behavior on our website or in emails
2.4 Location Data
- Geolocation: We may collect data on your location through IP address and other technologies to provide location-based services
3. How We Collect Information
We collect information from you in the following ways:
- Direct Collection: Information you provide when registering for an account, making a purchase, or interacting with our customer service
- Automated Collection: Data collected automatically as you navigate through our website via cookies and other tracking technologies
- Third-Party Sources: Information obtained from third-party partners, including analytics providers and payment processors
4. How We Use Your Information
We use your information to:
- Provide Services: Process transactions, deliver products, and provide customer support
- Personalize Experience: Tailor content and user experiences to your preferences
- Improve Services: Analyze data to understand user behavior and enhance service offerings
- Legal Compliance: Ensure compliance with applicable laws and regulations
- Communication: Send administrative, marketing, and promotional communications
- Security: Protect our Platform and users from fraud and unauthorized access
5. Sharing of Information
We do not sell your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in providing services, including payment processing, data analysis, and customer support
- Merchants and Vendors: We may share necessary information with merchants and vendors to fulfill your orders, process gift card purchases, and track affiliate transactions
- Legal Authorities: As required by law or in response to legal processes
- Affiliates: Companies within our corporate group to provide integrated services
- Successors: In the event of a merger, acquisition, or sale of assets
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance User Experience: Store your preferences and personalize your interactions
- Analyze Performance: Monitor website traffic and user behavior to improve our services
- Target Advertising: Serve relevant advertisements based on your interests
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
7. Security Measures
We implement appropriate security measures to protect your data, including:
- Encryption: Data encryption in transit and at rest
- Access Controls: Restricting access to your personal data to authorized personnel only
- Regular Audits: Conducting security audits to ensure the integrity of our systems
Despite our efforts, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.
8. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you
- Correction: Request correction of any inaccuracies
- Deletion: Request deletion of your personal data, subject to legal exceptions
- Objection: Object to the processing of your data for marketing purposes
- Withdrawal of Consent: Withdraw consent for data processing at any time
To exercise your rights, please contact us at contact@optimise.club.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
11. International Data Transfers
Your data may be transferred and processed in countries outside of your own, with appropriate safeguards in place to protect your data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.
13. Account Deactivation
You may request to deactivate your account and delete your user data by contacting us at contact@optimise.club. Please note that certain information may be retained for legal or business purposes.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be posted on our website. Continued use of our services indicates your acceptance of the revised policy.
15. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@optimise.club
Company Name: COGNIFIN LABS PRIVATE LIMITED
Office Addresses:
- A-104, Aadeshwar Krupa, Shanti Park, Opp. Bank Of India, Mira Road (E), Mumbai - 401107
- HD-322, WeWork Spectrum, Tower, 4th Floor, Mindspace, Malad West, Mumbai - 400064
By using Optimise Club, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.